and hear the person at the other end of the line, as
well as see, discuss and amend work in real time. And
you’ll be able to do it through your phone system or in
stand-alone mode.
Apart from the generic benefit of increased clarity for
voice calls (digital lines are not so susceptible to
interference as analogue ones), working through a
phone system gives you the freedom to send and
receive data directly from the desktop. What’s more,
you’ll be able to do so faster than ever before (at up to
128k if you bond your two digital channels together to
form a super-fast link). Other possibilities include
LAN-to-LAN access and remote access to your
company network when working from home.
Before we visit
Decide where you want your
ISDN 2e box installed
Before our engineer arrives, you will need to decide
where you would like your ISDN 2e box to be fitted.
The best place is probably near your computer or
phone system, as this will avoid the need for
extension wiring.
If we’re converting an existing line to ISDN 2e, we
would typically replace your existing BT line box with
its ISDN 2e equivalent. That said, we would be happy
to locate your new box anywhere in your office/home
at no extra charge. You should also bear in mind that
a Terminal Adapter (which effectively connects your
digital equipment to BT’s ISDN network) needs a
power supply to operate (see ‘Communicating
through your computer on page 6).
Welcome to the fast lane
Thank you for ordering ISDN 2e. This guide explains
how to set up the service and get the most from it. It
also tells you what your bill will look like and provides
useful BT numbers to call in case you have an enquiry
or encounter a service problem. We very much hope
that you enjoy life in the fast lane with ISDN 2e.
ISDN 2e in a nutshell
ISDN 2e is a digital communications service from BT
that speeds existing working and opens up the door to
exciting new ways of working that will save you time
and help you to control costs.
At its most simplistic, ISDN 2e transforms an existing
phone line into two channels and enables you to do
two things at once. For example, you can phone while
you’re receiving a fax, or take a phone call while you
access your e-mail. Moreover, while you’re working on
the Internet, perhaps downloading files or searching
for business information, you’ll be able to do
everything faster than you can with the fastest modem.
You also have the option of connecting a computer and
other equipment (including supported digital phones,
Group 4 fax machines and videoconferencing terminals)
to ISDN 2e through a digital phone system (most
modern digital phone systems, such as BT’s Norstar and
Meridian 1 ranges, are compatible with the service).
Take videoconferencing as an example. With the
appropriate hardware (a dedicated terminal or an
adapted computer) and software, you’ll be able to see
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