• International data calls are charged at a higher
rate. For further details on these rates, consult
BT’s Pricing Information Service on
Freefone 0800 800 990, or visit www.bt.com
Call Charges
• All UK calls are charged at the same rate as
normal phone calls. You pay more for 128k
access (two calls).
• If you have opted for an inclusive call allowance,
eligible calls include those made to Lo-Call
numbers (e.g. 0845), which are common
numbers for Internet access via Internet Service
Providers. Ineligible calls for inclusive call
allowances on Start Up and Call Plan are:
Operator controlled calls, calls to Premium Rate
services, non-geographic calls charged at
national rate (e.g. 0870, 0990), calls to mobile
networks, calls to Directory Enquiries (including
Chargecard calls), and Digital Select Service
facility fees.
Ineligible calls for inclusive call allowances on
BT Together for Business are: Operator
controlled calls, calls to Premium Rate services,
non-geographic calls charged at national rate
(e.g. 0990), calls to Directory Enquiries
(including Chargecard calls), calls made via the
CreditCall Service, calls to Information Services,
Chargecard calls via an operator, and Digital
Select Service facility fees.
Please also bear in mind that any unused call
allowances cannot be carried forward to your
next ISDN 2e bill.
• If you are billed monthly or the bill does not
cover the full quarterly period, your rental and
any associated call allowance will be reduced
pro rata.
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