Digital Select Services
For a nominal charge you can take advantage of the
following Digital Select Services for equipment
connected to either socket on your ISDN 2e box:
Direct Dialling In (DDI)
Allows you to use ISDN 2e for all your office
communications. For example, you could group your
ISDN 2e lines together and use hunt groups and line
hunting when they’re connected to a phone system.
If you had three ISDN 2e lines (i.e. 6 channels), you
could have 10 numbers associated with each one,
which adds up to a possible total of 30 different
extension numbers. One of those numbers could then
become a central number for customers to call. The
other 29 could serve as personal extension numbers,
so that regular customers could contact individuals
directly, without having to go through your
switchboard.
Customer Controlled Call Forwarding
Services for voice and data calls
• Call Forwarding on Engaged (providing you
ensure that any overflow traffic at one location
can be answered elsewhere). Your calls will be
automatically re-routed to any telephone number
that you choose that is capable of receiving the
calls. This will happen when both digital
channels are busy, or when individually-called
digital devices are busy.
• Call Forwarding on Ring Tone No Reply allows
your calls to be forwarded to any telephone
number that you choose that is capable of
receiving the calls if unanswered within
approximately 20 seconds.
15
• Unconditional Call Forwarding allows you to
have all incoming calls forwarded to any
telephone number that you choose that is
capable of receiving the calls.
Important supporting information:
If you use Customer Controlled Call Forwarding, you
will be charged for the forwarding part of calls.
Customer Controlled Call Forwarding is activated and
controlled by your equipment, be that an ISDN phone,
phone system, Terminal Adapter, Router or ISDN
Card, so you must make sure any equipment you have
connected to the digital sockets supports Customer
Controlled Call Forwarding and that it is set-up
correctly. Any Customer Controlled Call Forwarding
using customer equipment will overwrite any BT set
up Call Forwarding options on the line.
Multiple Subscriber Numbering
Allows you to have up to 10 directory numbers
allocated to the digital service on ISDN 2e, so you
could advertise different telephone numbers for fax,
video, telephone and data devices. This option is
highly recommended if you’re connecting more than
two digital devices to ISDN 2e.
Important supporting information:
Your terminal equipment must be able to support the
Multiple Subscriber Numbering service, as individual
directory numbers will need to be programmed into
the equipment. The total number of telephone
numbers available on ISDN 2e is 10 .
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